My debit/ATM card is being declined when I try to complete card setup. What can I do?
Created by: OLAMIDE D. GBADEBO
Modified on: Wed, 20 May, 2020 at 9:14 AM
This may be due to a number of reasons:
- You may have insufficient funds in your account. Please ensure you have at least NGN100 in the account linked to the card for setup to be successful
- You haven't activated your card for online transactions. For card activation instructions, please click HERE or contact your bank
- Details entered may be incorrect: please check the card number, expiry date and CVV provided to be sure all information is valid
- You are attempting to set up a card already in use by another Aposhashamura customer
If you are still having issues with setup, please send us a message and we'll be happy to assist.
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