Frequently Asked Questions

How can I make an early payment?
If you want to make a payment prior to your due date, please use the ‘PAY LOAN’ button found when you click on the loan amount on your account Dashboard. Th...
Wed, May 20, 2020 at 9:14 AM
If I make an early repayment, will I pay less?
Yes, you will pay less. Early repayments are accepted, and you can apply for a new loan immediately your previous loan is paid off. Your repayment terms are...
Wed, May 20, 2020 at 9:14 AM
I have made my repayment, but my account has not been updated. How come?
You should ensure that your account to be deducted is funded on your due date for successful payments, or repay your loan using the 'PAY LOAN' but...
Wed, May 20, 2020 at 9:14 AM
I just paid back my most recent Aposhashamura loan. How soon can I apply for another loan?
You can check your current status by logging into your account. If you have successfully paid off your previous loan on time, you can re-apply for another l...
Wed, May 20, 2020 at 9:14 AM
Can I reschedule my loan repayment date?
Please note that due dates are fixed when your loan is approved. We do not currently reschedule due dates, so please ensure that you make your repayment on/...
Wed, May 20, 2020 at 9:14 AM
What happens if I can't make a payment on my due date?
We understand that financial circumstances can change suddenly, however, it is important to note that we do not schedule repayment dates and you should only...
Wed, May 20, 2020 at 9:14 AM
What happens if I don't pay back my loans?
We want to keep you as a customer, so please make every attempt to pay us back on time. If you find yourself in a situation that makes it difficult to make ...
Wed, May 20, 2020 at 9:14 AM
Can I trust Aposhashamura with my data?
When using Aposhashamura, your data is always secure. Our platform uses world-class standard security and encryption technology to protect all details. When...
Wed, May 20, 2020 at 9:14 AM
Who has access to my data?
Aposhashamura never shares your personal details with third parties, unless it is for dedicated business purposes, such as reporting of loan defaulters to a...
Wed, May 20, 2020 at 9:14 AM
What is a Credit Bureau? How can I review my data that Aposhashamura sends to Credit Bureau?
Credit Bureaus are agencies that provide information on individuals' borrowing habits and financial patterns. They typically work with financial instit...
Wed, May 20, 2020 at 9:14 AM