Frequently Asked Questions

Why do you need permission to my mobile device?
Aposhashamura uses data from your mobile device, including (but not limited to) location, contacts and notifications to provide you with the best possible l...
Wed, May 20, 2020 at 9:14 AM
How do I give Aposhashamura permission for my phone?
On your mobile device, kindly go to Settings -> Apps -> Aposhashamura -> Permissions and ensure you have provided Aposhashamura with access to the ...
Wed, May 20, 2020 at 9:14 AM
What happens if I lose my device?
You're safe! Your data provided in the app is secured by a 4-digit PIN or PASSWORD created by and only accessible to you. This PIN or PASSWORD is reque...
Wed, May 20, 2020 at 9:14 AM
I have forgotten my Aposhashamura PIN or PASSWORD. How can I get it back?
If you do not remember your PIN or PASSWORD, launch the app or web app, select 'Forgot PIN' or ‘FORGOT PASSWORD’ as the case may be, and enter the...
Wed, May 20, 2020 at 9:14 AM
I did not receive a phone verification code, what do I do?
When you sign up on our service, you should receive an SMS link from us to the mobile number you provided. Please enter the code received to verify your num...
Wed, May 20, 2020 at 9:14 AM
What is a referral code?
A referral code is a unique code assigned to you, which you can then use to tell anyone about our service. If an individual sign up for Aposhashamura using ...
Wed, May 20, 2020 at 9:14 AM
What is a referral code?
A referral code is a unique code assigned to you, which you can then use to tell anyone about our service. If an individual sign up for Aposhashamura using ...
Wed, May 20, 2020 at 9:14 AM
I have introduced my friend to Aposhashamura, and I want to apply for a loan on his/her behalf. Am I allowed to do this?
Third party applications are not accepted on Aposhashamura. Please ensure you do not complete an application for someone else or login on your device with a...
Wed, May 20, 2020 at 9:14 AM
How do I earn loan discounts?
Aposhashamura offers a discount program that allows you to earn money for referring a friend - who then repays their first loan on time - to our service. Wh...
Wed, May 20, 2020 at 9:14 AM
I have referred a friend but did not earn a discount on my next loan. What happened?
Discounts have a validity period after which they expire, if it remains unused. Please ensure you apply your discount to your loans before it expires. For m...
Wed, May 20, 2020 at 9:14 AM