Frequently Asked Questions

I previously applied on the Aposhashamura platform, but I’m now redirected to the google playstore to download the mobile app. Why?
In order to provide a better mobile experience for you, Aposhashamura eventually switched to an app-only service. This means that users of our web platform ...
Wed, May 20, 2020 at 9:14 AM
I am trying to download the mobile app from the Play Store, but I am getting the following error This item isn't available in your country'. How do I fix this?
This means that your Google Play account is currently set in a location where the app is unavailable. If you are currently in a location where Aposhashamura...
Wed, May 20, 2020 at 9:14 AM
I am getting a 'Device not compatible' message in the google play store when I try to download the app. What does this mean?
Aposhashamura currently only supports Android devices running on version 4.1 and above. Please check your device settings to verify whether your device meet...
Wed, May 20, 2020 at 9:14 AM
What type of Debit Card can I add to my account?
Unfortunately, our system is not yet tailored to perform a chargeback on VERVE cards. We accept only MASTER or VISA card.
Wed, May 20, 2020 at 2:00 AM